Admin Helpdesk - Ask Khadim

Ask Khadim — IT HelpDesk & Infrastructure

Assets, credentials, monitoring, tickets, patches & maintenance

System Overview

Quick operational snapshot

Active Servers

Total Assets

214

Open Tickets

Pending Patches

Credentials Health

Good

Server Monitoring (Realtime)

Animated gauges and usage charts

Network Throughput

Disk I/O

Cluster Health

Last updated: —

Warning

Critical

Avg CPU

–%

Avg Memory

–%

Server Status Table

Server	IP	Uptime	Status	Alerts

Assets & Inventory

Hardware, software licenses & assignments

Asset ID	Type	Assigned To	Purchase	Warranty	Status

Tickets & Issue Tracking

Open, in-progress, resolved

Maintenance & Patches

Scheduled tasks & patch history

Scheduled Maintenance

Patch History

Patch ID	System	Applied On	Status

Updates & Upgrades Tracker

Versioning & progress

Credentials & Access

Expiry & strength

System	Username	Expiry	Level

Reminders

License renewals, SSL, maintenance

Analytics

Uptime trend & ticket times

Avg Res Time

3.2 hrs

Maint Frequency

1.8 / month

IT Team

On-call & specialties

Activity Feed

Audit trail